It was 4:00 on Saturday afternoon. I had been back and forth to the tennis
tournament in Indian Wells several times and I was ready to log off and head
back home to Palm Springs, 40 minutes away because we had dinner plans that
night. But, I kept the Uber app open
hoping I would “catch” someone heading back to the center of civility in the
desert (Palm Springs), away from the burbs that sprout the Westfield Mall,
Outback, Red Lobster, and …. The tennis garden.
The Uber app pings. I have a
rider 9 minutes away in Rancho Mirage on my way back home. The name is “Taye.” And I am unaware I am
about to meet royalty. I will call her
“Princess Taye.” And, yes, she thought she was truly worthy of the regal
treatment!
I follow the map Uber has provided me to the Princess’ home
and nine minutes later, the problems begin.
The app takes me to a gate at a private community that is only
accessible if you are a resident. The
sign says visitors can only enter the gated complex at Bob Hope Drive entrance,
which is another two miles away. You
back up, you get back on the road, and you now search on your own without the
help of the GPS to find the Bob Hope Drive entrance. Eventually, I got there where I was met by
Mac, the security guard, who apparently had regularly dined on his namesake
“Big Mac” through much of his life. The
man was immense (that is being kind).
Me: “Hi Mac, I’m Dan,
an Uber driver and I am here to pick up Taye at 23 Nice Lane.”
Mac: “Your name is
not on the list.”
Me: “OK. Well, could
you call Taye because Taye (not sure at this point if Taye is a he or she) is
waiting for me.”
Mac: “Hold on.” Mac then moves his large frame into the
guard shack and emerges a few moments later.
“Ain’t no answer at 23 Nice Lane.”
Me (thinking, ummm): “OK, well, I can try calling Taye
on the Uber app on my phone (if it works) and Taye can let you know that (he/she)
is expecting me.”
Mac: “Well, OK.”
As cars stack up behind me waiting to get in, I press the
button on the app that sometimes connects you with the rider. The Uber app for drivers really sucks. After six rings, Taye does finally answer
(and, for the first time, I realize Taye is a she, not a he).
Taye: “Yes????”
Me: “Hi Taye, this is Dan, your Uber driver. I am at the gate but the guard won’t let me
in.”
Taye: (deep distressed
moan) “Let me talk to him!”
Me: “Hey Mac, she wants to talk with you.”
I’m on a speaker phone so I can hear the whole thing.
Mac: “You want the
Uber driver to come to your home?”
Taye: (in a bitchy
tone) “Yes, of course I do, I wouldn’t have called for a ride if I didn’t want
it. Would I?”
Mac: “OK, what’s your security code?”
Taye: “What?????”
Mac: “Your security
code. You know I can’t let anyone in
without getting your security code.”
Taye: “Ah Jeez, hang on.”
As cars are backing up onto Bob Hope Drive, I ask Mac to
yield to common sense and allow me in to pick up Princess Taye. No good. No one is getting past rent-a-cop
Mac, including me or the growing line of frustrated “legitimate” visitors
stacked up behind me.
It seems an eternity, but it was probably only three minutes
when Taye comes back, spews off a line of numbers, and Big Mac tells me I’m
good to go. I could almost hear the
collecting sigh of relief from the drivers behind me.
Here’s the deal, time and mileage are money. I’ve just driven eight miles to get to the
Princess’ home then wasted another seven or eight minutes to get inside the
damned gated community that the Princess did not tell me was accessible only on
Bob Hope Drive and also did not tell Mac I was coming. Calm down, Dan, she probably wants to go for
a long ride where the fare will be amazing.
So, I wind through the complex with lakes and pools and ponds
and ducks and tennis courts and a few minutes later I pull up in front of
Princess Taye’s modest looking tract home in her gated community. She knows I am there
obviously, from the phone call and I can see on my app that she is looking at
me (kind of ). But no Taye.
After a couple more minutes, I get out of the car and as I do the front door opens and here she comes. Dressed head to toe in black (on a 92 degree day), on the cell phone, fumbling to lock the front door, then gets into the back seat after I open the door for her still yammering away on the Princess phone. I go to the driver’s seat and she has not entered the destination on the app so I have no idea where we are going.
Two minutes later, the Princess finally ends her very heated conversation on the phone at which time I say, “Good afternoon, Taye, where are we off to today?
After a couple more minutes, I get out of the car and as I do the front door opens and here she comes. Dressed head to toe in black (on a 92 degree day), on the cell phone, fumbling to lock the front door, then gets into the back seat after I open the door for her still yammering away on the Princess phone. I go to the driver’s seat and she has not entered the destination on the app so I have no idea where we are going.
Two minutes later, the Princess finally ends her very heated conversation on the phone at which time I say, “Good afternoon, Taye, where are we off to today?
Taye:
“Wellllllllllll, I was going to the tennis tournament, but I’m not going
now, so I don’t need you.”
Me, thinking, you damned bitch, but keeping my cool: “Well, I just drove eight miles to pick you
up and ….” And just then her phone rings.
Taye (on the phone):
“What? What do you want? I already told you. No! Not
now! F*&k you! I’m going there whether you like it or not.”
Me thinking “Oh my, why don’t I have a camera rolling for
this type of crap?”
Taye (to me after slamming the phone in her lap): “Take me to the tennis tournament and get me
there in ten minutes.”
So much for heading back to Palm Springs.
Me: “Uh, you know, I really can’t do that in ten minutes. Without traffic it’s 15 minutes and with
traffic it’s longer.”
Taye: “Just go.”
So I turn around, head out, ask her if she’d like some
music.
Taye: “No.”
Except for her frantic tapping on the phone texting, it is total
silence until we get to the tennis tournament, 20 minutes away, at which time she
says “Where are you going?”
Me: “The Uber drop off point” for the tournament, which is a
half block away from the stadium. Uber
drivers are only allowed to drop of passengers at a specific spot, and it is
STRICTLY enforced.
Taye: “Oh, no you
don’t. That’s too far for me. You’re taking me to the VIP drop off point at
the front of stadium 1.”
Me: “Sorry, I can’t do that because I am not allowed in there
without special passes.”
Taye: “Well, I have the pass, go there now.”
So, I took the “Uber” sticker off my windshield as I pulled
in the VIP drop off point just before I was confronted by a security guard who
asked where my VIP pass was. To which I said,
“She has it,” pointing to the Princess in the back seat. At which point, she
says, “Oh, I forgot it.” She opens the door, bolts from the car and that’s the
last I saw of that bitch.
The security guy was cool.
He just laughed and let me go on my way.
I gave Taye a three star rating which is pretty bad for a rider. After she left, I saw my rating as a driver
drop, meaning she gave me less than five stars, threatening my ability to drive
in the future. But hey, I made
$8.23. Thank you, Princess Taye. Your karma will catch up with you.
My next and final ride for the day was a group of nice
people from Virginia attending the tennis tournament and heading back to their
rental home in Palm Springs. It got me
closer to home, they gave me five stars, but it will take several more five
star ratings to erase the negative impact of Princess Taye. Good times!
2 comments:
Keep these coming, Dan. They're great. But I hope you're having good experiences as well.
awesome!! Keep them coming!!!!! - Jodie
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