Thursday, February 14, 2013

When the ship hits the fan

I have sometimes wondered why cruise companies choose certain ports.  Some are obvious as being major tourist spots with lots to offer like Puerto Vallarta, Sydney, San Francisco, and so on.

But sometimes, the stops make no sense.  Such was the case in Esperance, Australia.  Esperance is perhaps most famous as being the place where in 1979, NASA's Skylab fell to earth (and, Esperance sent a $400 bill to the United States for littering.  The US refused to pay, but years later, a
Southern California disc jockey had his listeners contribute to pay the long overdue fine).  Well, in the 34 years since 1979, not a lot has happened in Esperance.  So when a cruise ship with 2850 passengers on board came to town, it was a BIG deal. This is the first time the Solstice had come to port, and it is the largest ship ever to come to Esperance. The good people of Esperance were ready.  Or so they thought.

Esperance is too small to have a ship dock.  In fact the only dock they do have is really so small and in such shallow waters that it really couldn't even fully support the tenders that had to ferry passengers from the ship to the shore. So, instead of being able to have four or five tenders carrying 150 people each to the dock, only one tender carrying 100 people could go at a time.

After about a half hour delay (not that bad, but then we were early), we made it to shore, and since there wasn't a lot to do there, and since I needed to do some work online, I needed to find WiFi.  That was problem number two.  Only four places in town had Internet ... McDonalds, the Esperance Library, a place called Z-zone, and a cafe called Dome.  We first went to the library which wasn't scheduled to open for another fifteen minutes.  But a matronly woman came to the front door and asked what we were waiting for.  We told her we wanted to use the Internet.  She apologized and said it hadn't been working for a couple of days and suggested we try Z-zone.  A few blocks away, we found Z-zone, but they only had a few old terminals in a back room where you could check email and no WiFi. "Go to the library," the smiling tattooed man at the desk suggested.  Knowing the story at the library, it was next off to McDonalds.  But as we were walking there, we encountered some other friends from the ship who said McDonalds wasn't working either.  That left Dome.

We were among the first to arrive there, ordered two smoothies (for twice the price you'd pay in the US, but hey, we were getting "free Internet").  And it was free, and it was fast, and it was great ... Until the other 2850 people from the ship eventually got to shore and discovered that Dome was the only place that had working WiFi.  Actually, it was only a few hundred people who went to Dome, but in a town where probably only two dozen people are online at the same time, you can imagine the results.  The system finally just locked up, and no one could get online, and those who were online couldn't do anything.  We joked that in addition to Skylab, Esperance would now be known as the place that broke the World Wide Web.

Enough fun for one day, we made a call to a private company in Bali where next week we've arranged to do a nighttime elephant safari.  Trying to use a pay phone in a foreign country calling another foreign country is a story in itself, but I won't even get into that. We then headed back to the tiny dock where we would catch the tender back to the ship anchored offshore ... Among with 2850 others.  The line stretched from the little pier for about four city blocks.  The ship's crew was handing out water and cold towels to keep the passengers from passing out in the 85 degree weather.  No problem for us, but I felt really bad for a lot of the elderly people who were clearly distressed.    After 90 minutes in line, we finally got on the tender.

But by then, the wind had come up, and the swells between the dock and the ship were about ten feet.  The little tender, which was sealed up water tight, rolled and pitched and slammed into waves.  At times, waves washed over the entire boat.  Women screamed, children cried (OK, there weren't any crying children, but a few women did let out a few gasps as the tender driver did all he could to maintain control).  A 20 minute ride took 35 minutes, but we made it, with all aboard giving a very loud round of applause to the pilot.

The next morning, Valentine's Day, we docked at Albany, only slightly larger than Esperance, but with its own dock, and a cool colonial type town right on the Indian Ocean.  Here, lots of places had Internet, but again, so many people tried to get online at the same time, the city's entire WiFi grid just locked up.

We were only in Albany from 7:00AM to noon,  and 2848 passengers made it back on board as we set sail.  That left two unaccounted for.  Over the entire ship, several times before leaving the dock, the announcement was repeated "Mr. and Mrs. Hobson from stateroom 7114, if you are somehow on board, please contact guest relations immediately." Well, at 11:59AM, they made the final announcement, just as I was getting into an elevator to go to the gym.  The elevator was packed, and one wise guy asked, "Where are you all going, up to the top deck, to see the Hobsons run onto the dock as the ship is pulling away?"  We never saw the Hobsons.  The same thing happened last week, and the guests had to get a flight to catch up with the ship at the next port.

Perth is next, where cruise #1 ends and cruise #2 begins.   Eighteen days down, seventeen more to go.

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